Refund policy

RETURNS

We make returns easy!

In the unlikely event a product is not what you expected, simply return it back to Better Living Products within 30 days and we'll refund your credit card for the product total.

Please remember that due to hygienic reasons, items must be unused and returned to us within 30 days from the original date of purchase. Once we've received your return at Better Living, we will gladly issue a refund for the product price using your original payment method.

Please allow for 5 business days from when we receive the returned merchandise for the credit to be processed. Kindly give us a heads-up by contacting our Customer Service Team and provide the tracking information for returned products.

Better Living Products
201 Chrislea Road
Vaughan, Ontario
L4L 8N6
Canada

Toll Free Telephone Number: 1-800-487-3300
Hours of Operation: Monday through Friday
8:30am - 5:00pm EST

Email: customercare@dispenser.com

DAMAGED OR INCORRECT PRODUCTS

If you receive damaged or incorrect items, please call our Customer Service Team immediately at 1-800-487-3300 or e-mail us at customercare@dispenser.com. Please ensure to retain your invoice and provide us with proof of damage within 10 days of receiving your order.

WARRANTY & REPLACEMENT PARTS

We stand behind our products 100% and if for any reason something goes wrong, we are here to help! Most issues can be resolved by simply following all provided product instructions. Give us a call and we can walk you through them! For Warranty or Replacement Part inquiries, please contact our Customer Service Team.

Toll Free Telephone Number: 1-800-487-3300
Hours of Operation: Monday through Friday 8:30am - 5:00pm EST

Email: customercare@dispenser.com